Legal Support and Administrative Procedures
Communication becomes useful when it's understandable. FACEWORK guides those welcomed through documents, appointments, and procedures, providing guidance and connection with relevant professionals.
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AI-generated illustration. The people depicted are imaginary.
Who we support
- Asylum seekers and refugees
- Holders of special or subsidiary protection
- Foreign citizens present in the territory
- Unaccompanied foreign minors
- Migrant families
What we do
Our team supports people daily in the fundamental steps for their legal stay in Italy:
Procedures for residence permits and family reunifications
- Filling out and submitting applications through the Poste Italiane Sportello Amico service or the immigration portal
- Booking appointments at the Police Headquarters and accompanying people
- Renewals, conversions, duplicates, updates
- Family reunification procedures
Support for requests for international protection
- Preparation for the interview with the Territorial Commission
- Drafting of the supplementary report and collection of documentation
- Legal support and information on rights
- Linguistic mediation in the narration of the migratory journey
Drafting and management of administrative procedures
- Residence, change of address, health card
- Registration, opening a bank account, SPID
- Access to bonuses and public support measures
- Translation and form filling
Personalized legal assistance
- Collaboration with immigration law professionals
- Advice on appeals, expulsions, and administrative detention
- Guidance in case of denial, appeal or vulnerability
Legal education and information
Understanding the purpose of a procedure, what information is required, and who to contact helps prepare for the next step. Information and mediation accompany the relationship with offices and services; issues requiring professional expertise are addressed with the appropriate contacts.
Maintaining documentation is intertwined with internal communications: discover the work that keeps the team moving .
Our values
Human and confidential approach
Network with lawyers, public bodies, the Prefecture and Police Headquarters
Active presence in the area
Centrality of the person and support over time
Transparency, fairness, listening
The path inside the cooperative
The service is part of the work of a cooperative that brings together people, skills, and responsibilities.
Get to know Facework · Explore all the pathways · Quality and certifications
Image Info · AI
AI-generated illustration. The people depicted are imaginary.
Image Info · AI
AI-generated illustration. The people depicted are imaginary.
Let's talk about this service.
The service can be activated upon request or referral from social services staff. Contact us to learn how to access it.