Privacy Policy for Contacts

Data controller and contact details

The data controller is COOPERATIVA DI PRODUZIONE E LAVORO FACEWORK – SOCIETÀ COOPERATIVA A RESPONSABILITÀ LIMITATA , VAT number 11231480010 , with registered office in Corso Re Umberto I 13 , c/o MAT SRL – 10121 Turin .

The operational headquarters are at Via Botticelli 151 , unit 7 , Turin. For inquiries regarding personal data:faceworktorino@gmail.com . You can also contact the cooperative at info@cooperativafacework.it or write to the registered office.

Data, purposes and legal bases

When you send an email or call, your contact details and any information you choose to provide will be processed to respond to your request and manage the resulting relationship. Providing the necessary data is voluntary; without the necessary data, we may not be able to respond. Please do not send third-party personal data or health information that is not necessary for the request.

The legal basis is the implementation of pre-contractual measures requested by the data subject, when it concerns a request relating to a service or contract (Article 6 , paragraph 1 , letter b GDPR); for other information requests, the legitimate interest in managing the communications received (letter f). Any legal obligations are based on letter c.

Retention of communications

Communications are retained for the time necessary to process the request and any resulting relationships. The criteria are the duration of the request or relationship, applicable legal obligations, and any need to ascertain, exercise, or defend a right. This site does not allow automatic subscriptions to promotional communications.

Recipients and suppliers

The data may be accessible to authorized persons within the cooperative and to infrastructure, hosting, email, and technical support providers, to the extent necessary for their respective services. They may also be disclosed to competent authorities when required by law.

For information on the providers who process your data, the locations of processing, and any guarantees applicable to transfers outside the European Economic Area, you can contact the data controller at the contact details above.

Your rights

In the cases and within the limits set forth by the GDPR, you can request access, rectification, erasure, and restriction of processing, receive data in portable format where applicable, and object to processing based on legitimate interests. If processing is based on consent, you can withdraw it without affecting the lawfulness of the previous processing.

Requests can be sent to the contact details above. A response is generally provided within one month; any extensions, in the cases provided for by Article 12 of the GDPR, will be communicated with the reasons for them. You have the right to lodge a complaint with the Italian Data Protection Authority , regardless of a request to the cooperative.

Website and other services

For technical navigation data and social media links, please consult the website's privacy policy and cookie policy . For employment relationships, reception services, or other activities that require additional data, the respective specific policies are relevant.

Reports without names and contact details

The form on the Reports page requires a topic and a description of the facts; the context of place and time is optional. It does not require a name, email, or other contact information, does not allow attachments, and does not permit a personal response. Avoid data that could identify you and unnecessary personal information about other people.

The content is forwarded to the amministrazione@cooperativafacework.it mailbox via Aruba email, allowing the cooperative to review the reported incidents. The form server does not store a copy of the text on disk and does not include IP addresses, cookies, or browser data in the message. A temporary code prevents duplicate submissions. Anti-abuse measures use temporary technical identifiers, without storing the IP address in clear text.

The anti-bot verification uses a random code generated and checked on the Facework server. The code expires after five minutes, is consumed on each verification attempt, and can be heard via locally generated audio. The verification does not use external anti-bot services and does not require identifying data.

Browsing statistics are disabled on the form page. The inbox stores communications according to the criteria described in this policy: communication management and applicable obligations. Any information entered in the text remains part of the message; the absence of identifying fields does not eliminate this possibility.