AI Act and training: using artificial intelligence responsibly
On June 18 2026 FACEWORK announced the completion of training on the AI Act. The key is to learn to use the tools consciously: understand their limitations, recognize the risks, and keep people accountable for their choices.
Training enters the organization
The cooperative's communication describes a project that includes staff training, an internal policy and an information notice, the mapping of AI systems in a dedicated register, a training register, and the identification of a contact person.
These elements connect learning to the organization. Knowing which tools are used, by whom, and for what purpose helps clarify roles and maintain a reference point as technologies change.
Understand limitations and context of use
A generated text may appear convincing and yet contain errors. A useful first draft result may require review before entering into a communication, document, or decision. Awareness also concerns the data entered into the tool and the people its use may affect.
For those working in reception services, knowledge of the specific situation and professional relationships remain essential. AI can support some activities; evaluating the information and the consequences of its use remains the organization's responsibility.
The updated regulatory reference
Article 4 of the AI Act concerns artificial intelligence literacy. Its provisions began to apply on 2 February 2025 Following the FACEWORK Communication in June, Regulation (EU) 2026/1744 updated the text of this article.
The updated wording requires suppliers and users to take measures to support the development of the skills of their staff and others working on their behalf. It takes into account knowledge and the context of use and does not require ensuring a specific level of competence for each individual.
The Commission's guidance also clarifies that no specific certificate is required for Article 4. The training program announced by FACEWORK does not, in itself, constitute certification of compliance for all the systems used.
Responsibility updates over time
Training accompanies the use of tools and should be revisited when activities or technologies change. Mapping, internal guidance, and discussion allow us to connect what we learn to what we actually do.
To learn more about the cooperative's work, you can read more about Training and Skills and How We Work . The graphics selected are from the communication dated June 18 2026 ; the regulatory reference in the text has been verified for this version of the site.
The original graphics of the communication ( 3 )
